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AV Solution

If There's a problem, There's is a solution to it.

Trouble Shooting

AV troubleshooting involves identifying and resolving technical issues to restore the functionality of audio-visual systems. The process starts by analyzing the problem, such as sound distortion, video quality issues, or connectivity failures. Basic checks include ensuring devices are powered on, verifying cable connections, and confirming proper input/output settings.

To pinpoint the root cause, individual components are tested or swapped, such as cables, screens, or audio equipment. Common solutions involve adjusting settings, updating software or firmware, cleaning lenses or connections, and rebooting devices. For persistent issues, consulting AV professionals ensures thorough diagnostics and repairs, minimizing disruptions and maintaining system reliability.

ControlSpace Designer software gives you the tools necessary to configure the audio signal processing and network operation of Bose Professional ControlSpace ESP and EX processors and end points, PowerMatch and PowerShare amplifiers, and ControlCenter controllers.

With a complete library of signal processing functions, ControlSpace designer supports the open DSP architecture of both ESP and EX processors, giving you the power to create fully customized signal-processing designs. And network configuration tools help you quickly set up all ControlSpace network devices for operation on the larger ControlSpace control network.

Create a library of control functions using Parameter Set and Group control functions. A single Parameter Set can change the state of a single processing function — or a collection of various processing parameters when invoked — while Groups give you the ability to control multiple gains simultaneously or multiple instances of the same signal processing function type.

Software That we use to Troubleshoot

Bose Control Space Design

The SMP 352 is high performance streaming and recording processors for capturing and distributing AV sources and presentations as live streaming and recorded media.

Easily stream to Wowza, YouTube, Twitch, Vimeo and more with the RTMP streaming protocol. Apply RTMP push streaming with stream name or key and user authentication in unicast or multicast streaming applications to extend live presentations or events to reach much larger audiences.

Streaming to Facebook Live is also supported using the RTMPS streaming protocol, and the SMP automatically adjusts for this protocol to deliver a consistent user experience.

Virtual Input support for network-based streaming sources enables the ability to ingest up to two additional RTP/RTSP push/pull streams and record each stream into a separate file. Users can directly record up to 4 inputs, including IP cameras and other encoded sources for recording and streaming.

Extron SMP Software

We not only resolve AV issues, but we also design systems tailored to your environment, to ensure seamless integration and optimal functionality that aligns perfectly with your space and requirements.